DMS Plumbing & Heating is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our website or services.
Information We Collect
When you contact us through our website, request a quote, or book a service, we collect information you provide directly — including your name, phone number, email address, and service address.
We may also collect information about your service needs, the nature of your plumbing or heating issue, and any photos you upload to assist with your quote.
We do not collect payment information through this website. All payments are processed directly via e-transfer.
How We Use Your Information
We use your information solely to provide the plumbing and heating services you request — including contacting you about your inquiry, preparing quotes, scheduling appointments, and sending invoices.
With your consent, we may send you follow-up messages about your service request or reminders about outstanding quotes.
We do not use your information for marketing purposes without your explicit consent.
Information Sharing
Your personal information is never sold, rented, or shared with third parties for commercial purposes.
We do not share your information with advertisers, data brokers, or any other outside parties.
Your information may only be disclosed if required by law or to protect the rights and safety of DMS Plumbing & Heating or our customers.
Data Storage & Security
Your information is stored securely using industry-standard encryption and security practices.
We retain your information only as long as necessary to provide services and meet legal obligations.
You may request the deletion of your personal information at any time by contacting us directly.
Cookies
Our website uses minimal cookies necessary for basic functionality. We do not use tracking cookies or third-party advertising cookies.
No personal data is collected through cookies on this website.
Your Rights
You have the right to access, correct, or delete any personal information we hold about you.
You may opt out of any communications from us at any time.
To exercise any of these rights, contact us at info@dmechservices.com or call 403-909-9141.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us: